TEUCHON / Digital Business Audit
Privacy & support.
A useful audit starts with clear expectations. This disclosure explains how information is used for TEUCHON Digital Business Audit orders.
What we collect and why
We collect your business name, email, website, and privacy consent. You can optionally provide a growth goal and public social profile links. We identify business type, location, and linked profiles from clear public evidence where available; uncertain details remain unverified. We use this information to process your order, collect relevant public evidence, prepare your report, deliver it, and provide order support. Technical logs record processing errors, provider usage, and delivery status so we can operate the service.
Only submit information you are authorized to share. Do not include customer records, account passwords, sensitive personal information, or confidential business data in the form. We do not need access to your private social media accounts.
Public data and AI analysis
We collect a limited selection of publicly accessible website pages and, where available through permitted providers, screenshots, performance results, and public social or business signals. Relevant business details, collected evidence, and screenshots may be sent to OpenRouter and its selected model provider to generate the analysis. Your order email is used for fulfillment and is excluded from the business evidence supplied for analysis.
Provider processing is subject to the selected provider's applicable terms and retention practices. Public website content can contain personal data; submit only business pages appropriate for this assessment. Sources that cannot be accessed are marked unavailable. The report distinguishes measurements from observations and recommendations, with no guarantee of business outcomes.
Payments, processing, and delivery
Stripe handles checkout and payment information. TEUCHON stores the order reference and payment status, not your full payment card details. Our database, screenshot or performance providers, report storage, AI providers, and transactional email provider process the information needed to provide the service. Your report email includes the PDF attachment and a private download link. If a report is too large to attach, the email includes the link instead. Keep the email, attachment, and link private and share them only with people you trust. Attached and downloaded copies remain available to you after the download link expires; deleting our stored report does not remove copies from your mailbox or device.
Retention and privacy requests
Reports and collected audit evidence are retained for up to 30 days after payment. Report links expire at that point, including when delivery occurs later; a delayed delivery does not begin a new retention period. Orders that cannot be fulfilled within this window require support review rather than automatic processing. Customer order details are normally retained for 90 days, except records that must be retained for accounting, fraud prevention, legal obligations, or an unresolved support issue. Provider systems and backups may follow their own deletion schedules. Download and keep a local copy of your report if you want to retain it longer.
To request access, correction, or deletion of your order data, email contact@teuchon.com from your checkout email address. We may need to verify ownership before disclosing or deleting information. We do not sell customer information or automatically add audit customers to marketing lists.
Failed audits, support, and refunds
If evidence is insufficient or a processing problem prevents a useful report, the order is flagged for review. Email contact@teuchon.com with your checkout email, business name, and Stripe receipt or order reference. Please never email full card details or passwords.
We investigate failed or undelivered audits, retry where appropriate, and review refunds when we cannot supply the purchased report. Approved refunds return to the original payment method. We do not promise a processing or refund timeline that depends on external providers. Statutory consumer rights remain applicable.
A standalone purchase
Your purchase is a one-time audit. No recurring monitoring, subscription, marketing enrollment, or consulting engagement is included. Any implementation assistance is separate and entirely optional.